Introduction

Welcome to DoggyDo, India's pet grooming marketplace that connects pet owners with verified, professional groomers. By accessing or using our website, app, or services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our platform.

Account Registration
  • You must provide accurate, current, and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
  • DoggyDo reserves the right to suspend or terminate accounts found to be providing false information or violating these terms.
Booking & Services
  • Bookings made through DoggyDo are subject to groomer availability in your selected city.
  • You are responsible for providing accurate pet details (breed, temperament, health conditions) to ensure safe and appropriate grooming.
  • Cancellations and rescheduling must be done at least 24 hours before the scheduled appointment to avoid cancellation charges, as outlined in our Refund Policy.
  • Groomers listed on DoggyDo are independent professionals or partner businesses; DoggyDo facilitates the booking but does not employ groomers directly.
Pet Safety & Disclaimer
  • DoggyDo verifies groomers through background checks and certification reviews, but cannot guarantee the outcome of every grooming session.
  • Pet owners are responsible for disclosing any aggressive behavior, allergies, or medical conditions affecting their pet prior to the appointment.
  • DoggyDo is not liable for pre-existing health conditions or behavioral issues that may be revealed or aggravated during a grooming session.
Payment & Pricing
  • Service prices are displayed at the time of booking and may vary based on pet size, breed, and selected add-ons.
  • Payments can be made via UPI, credit/debit card, net banking, or cash on service, depending on availability in your area.
  • Promotional offers and discount codes are subject to specific terms and may be modified or withdrawn at any time.
User Conduct
  • Users must treat groomers and partners with respect; abusive or inappropriate behavior may result in account suspension.
  • Reviews and ratings submitted must reflect genuine experiences and must not contain false, defamatory, or offensive content.
Changes to These Terms

DoggyDo may update these Terms & Conditions from time to time. Continued use of our platform after changes are posted constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.